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What should I do if I receive an "incorrect data" message and can't proceed to renew my vehicle insurance through the app?

If you encounter an “incorrect data” message, especially after recent ownership changes or a new vehicle purchase, there’s no need to worry. Simply click ‘Request Manual Quote’ at the pop-up message.

You can request a manual quotation by simply uploading a picture of your vehicle grant. Our team will process it and send the quotation directly to your WhatsApp, while also updating it in your app. If you don’t receive the manual quotation within 24 hours, please reach out to our customer support team, who will assist you promptly.

Published on January 23, 2025

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